For most people, when they bought a subscription, they saw the following language before they gave their credit information:
Please select your payment method below. You will NOT BE CHARGED UNTIL THE 10 DAY TRIAL IS OVER. You may contact us to request a cancellation at any time during the 10 day trial. If we don't hear from you, we'll continue your subscription at $19.95 without interruption.
If you go to the renewal section or the free trial or any of signup pages you will see the same language very clearly. If you still feel that you were mistreated in any way, please call the following number so that we can make you happy.
877-879-5303